Management maintains a process for recommending changes, develops improvement strategies for operations and prioritises projects by potential benefit and ease of implementation with a focus on important IT processes and core competencies, measures the results of improvement efforts through a scorecard of KPIs, validates them through supporting structures, designated risk responsibilities, sharing of business information and communicated strategies and goals, and pursues process improvement and enterprise-wide service improvement as ongoing practices.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.