IT operations management oversees the IT environment, performs and administers day-to-day technology operations, security and resilience, manages the capacity, performance and availability of hardware, networks, telecommunications, software and storage, and, centralised or not, supports lines of business through enterprise information systems reporting, product and service development, service delivery and transaction processing.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.