Management defines and coordinates event, incident and problem management roles and responsibilities across operations, information security, business continuity and third-party management, tests for interdependencies, and maintains processes that identify the event, incident or problem, determine its impact on customers, employees, revenue, expenses, SLAs and reputation, assign a risk-based severity rating, perform root cause analysis to prevent recurrence, log, track and analyse events and incidents and apply the further steps the booklet lists, so that disruptions are limited and operations restored quickly.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.