FFIEC IT Examination Handbook AIO-VI.C.2: VI.C.2 Operational Support (Architecture, Infrastructure, and Operations)

What does AIO-VI.C.2 require?

Management implements processes to verify that incoming data transmissions and processing are complete and accurate, controls confirming that external transmissions are securely received under policy, controls detecting corruption in transmission or from processing failures and mechanisms to report transmission and processing errors, and operational support personnel report system and software errors to business line management with frequent updates on resolution.