EarthCheck Company Standard Version 4.2
Section 5: Communication – EarthCheck Company Standard Version 4.2

EarthCheck Company Standard Version 4.2 5.4: Inform Customers

What does 5.4 require?

A documented system gives customers accurate, complete and approved information that encourages responsible behaviour and limits harm to natural, cultural and heritage sites, following recognised visitor management standards or internal guidelines so everyone is told the same. It covers local culture, traditions and how people live; nature areas and environmental concerns; how to behave at natural, cultural and heritage sites; and how to support the local economy by buying local, is reviewed yearly or on change, authorised before publication and delivered through guest materials, signs, tour briefings, digital channels or staff.

Maintained by Gerard Blokdyk

What else in your programme already covers this

This control maps to 1 controls across 1 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

ISO 26000:2010 · 1 control

  • 6.7.9 6.7.9 Consumer issue 7: Education and awareness

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in Section 5: Communication – EarthCheck Company Standard Version 4.2

Query this from an agent

The graph holds this control, the 1 it maps to, and the evidence behind each claim, over MCP and REST.