COBIT 2019
Deliver, Service and Support – COBIT 2019

COBIT 2019 DSS02.05: DSS02.05 Resolve and recover from incidents

The solutions or workarounds identified are recorded, applied and tested, and recovery steps are carried out so that the affected I&T-related service is brought back: the most suitable fix, whether a temporary workaround or a permanent solution, is chosen and applied, any use of a workaround is logged, recovery steps are taken where needed, and the resolution is written up and assessed so it can serve as knowledge in future.

Maintained by Gerard BlokdykControl text last updated

What else in your programme already covers this

This control maps to 1 controls across 1 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

ISO 27001:2022 · 1 control

  • 5.26 Response to information security incidents

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in Deliver, Service and Support – COBIT 2019

Query this from an agent

The graph holds this control, the 1 it maps to, and the evidence behind each claim, over MCP and REST.