COBIT 2019
Deliver, Service and Support – COBIT 2019

COBIT 2019 DSS01.01: DSS01.01 Perform operational procedures

Operational procedures and tasks are maintained and performed reliably and consistently: procedures and related activities support all delivered services; a schedule of operational activities is maintained and performed; all data expected for processing are verified as received and processed completely, accurately and on time, output is delivered to enterprise requirements, and restart and reprocessing are supported; the performance and throughput of scheduled activities are managed; and incidents and problems with operational procedures are monitored with action to improve reliability.

Maintained by Gerard BlokdykControl text last updated

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ISO 27001:2022 · 1 control

  • 5.37 Documented operating procedures

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

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