Changes are made to last by training newcomers well, keeping communication campaigns going, maintaining top management's commitment, monitoring adoption and sharing lessons learned throughout the enterprise: regular communication shows that top management remains committed; new staff are brought into the change through mentoring, training, coaching and knowledge transfer; the way the change is operated and used is reviewed periodically to find improvements; and lessons from implementing the change are recorded and shared across the enterprise.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.