Australian Consumer Law (Competition and Consumer Act 2010 Schedule 2)
Chapter 2 Parts 2-1 and 2-2: Misleading and unconscionable conduct – Australian Consumer Law (Competition and Consumer Act 2010 Schedule 2)

Australian Consumer Law (Competition and Consumer Act 2010 Schedule 2) s18: s 18 Do not engage in misleading or deceptive conduct in trade or commerce

A business must not, in trade or commerce, engage in conduct that is misleading or deceptive or that is likely to mislead or deceive. The prohibition covers every channel (advertising, websites, labels, sales scripts, silence where there is a reasonable expectation of disclosure, and statements about future matters made without reasonable grounds under s 4), and Part 3-1 does not narrow it. Publications by information providers in the ordinary course of a news or information business are exempt (s 19), but not advertisements or promotion of their own or associated goods, services or land.

Maintained by Gerard Blokdyk

What else in your programme already covers this

This control maps to 1 controls across 1 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

  • DSA-Art.25 Online interface design and organisation

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in Chapter 2 Parts 2-1 and 2-2: Misleading and unconscionable conduct – Australian Consumer Law (Competition and Consumer Act 2010 Schedule 2)

Query this from an agent

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