Australia Telecommunications Consumer Protections Code (C628:2019, Variation 1/2022)
Chapter 3: General rules – Australia Telecommunications Consumer Protections Code (C628:2019, Variation 1/2022)

Australia Telecommunications Consumer Protections Code (C628:2019, Variation 1/2022) 3.1: Plain language and help for Consumers who do not speak English

Communicate with Consumers in plain language. Where the Supplier advertises in a language other than English, give reasonable information on where help in that language can be obtained for dealings with the Supplier, or let the Consumer nominate an Advocate instead.

Maintained by Gerard Blokdyk

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