Australia NDIS Complaints Management and Resolution Rules 2018

Part 2: Complaints management and resolution system for registered NDIS providers – Australia NDIS Complaints Management and Resolution Rules 2018

Australia NDIS Complaints Management and Resolution Rules 2018 s8-3cd: s 8(3)(c), (d) Tell people they can go to the NDIS Commission and help them do so

The system must require reasonable steps to tell every complainant, and each person with disability affected by an issue in a complaint, how the complaint or issue can be raised with the Commissioner, and appropriate support to contact the Commissioner.

Maintained by Gerard Blokdyk

What else in your programme already covers this

This control maps to 1 controls across 1 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

Australia NDIS Practice Standards and Quality Indicators · 1 control

core-13.2 Complaints: participants told how to complain, including externally, without fear

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in Part 2: Complaints management and resolution system for registered NDIS providers – Australia NDIS Complaints Management and Resolution Rules 2018

Query this from an agent

The graph holds this control, the 1 it maps to, and the evidence behind each claim, over MCP and REST.

MCP endpoint All Australia NDIS Complaints Management and Resolution Rules 2018 controls