Australia NDIS Complaints Management and Resolution Rules 2018

Part 2: Complaints management and resolution system for registered NDIS providers – Australia NDIS Complaints Management and Resolution Rules 2018

Australia NDIS Complaints Management and Resolution Rules 2018 s8-3ab: s 8(3)(a), (b) Handle complaints fairly, efficiently and promptly and act on the issues

The system must require complaints to be acknowledged, assessed and resolved fairly, efficiently and in a timely way, and require appropriate action to be taken on the issues complaints raise.

Maintained by Gerard Blokdyk

Other controls in Part 2: Complaints management and resolution system for registered NDIS providers – Australia NDIS Complaints Management and Resolution Rules 2018

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