The system must let any person, including anonymously, complain to the provider about its supports or services, give an easy and accessible way to make and resolve complaints, and make sure appropriate support and assistance is given to anyone who wants to make, or has made, a complaint. The process may vary with the nature of the complaint.
This control maps to 1 controls across 1 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.
Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.
The graph holds this control, the 1 it maps to, and the evidence behind each claim, over MCP and REST.