The PCBU must give workers whatever information, training, instruction or supervision is needed to protect them from exposure, or possible exposure, to reasonably foreseeable biological hazards, and must make sure it fits the workers who receive it. Workers should come away understanding the hazards present, where they come from, how exposure happens and what harm follows; the controls in place; how to don, doff, fit, store, maintain and safely discard PPE; any vaccination recommendations; the policies and procedures to follow; and the steps and reporting required after an exposure or possible exposure, including when to get medical advice (Chapter 10). Where reasonably practicable the material should come from someone with real expertise in human health, infection prevention and control or WHS, be presented so that workers readily understand it with regard to literacy and cultural and linguistic background (young or culturally diverse seasonal farm workers may need a tailored induction), and travel through channels chosen with the workers, whether intranet articles, stand-up meetings, web pages, emails, signs or posters. Communication runs both ways and never stops: workers get regular reminders of the controls and of their legal duty to follow reasonable instructions, policies and procedures, and are invited to report compliance problems and suggest improvements. Customers, visitors and clients entering the workplace are told what hazards exist and which controls and policies they must observe to keep themselves and others safe.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.