Australia Model Code of Practice: Managing Psychosocial Hazards at Work 3.2c: 3.2 Provide a reporting mechanism that protects privacy and encourages reports

The PCBU should set up a mechanism for workers to report hazards that protects privacy and allows anonymous reporting where possible, sized to the business and risk: a small cafe might use a kitchen board, a locked box and the duty manager, while a large organisation with earlier violence should consider a formal documented system. Workers may not report because they see hazards as part of the job, think they are not serious enough, lack time, expect to be ignored, fear blame or disadvantage, or do not know how, and reporting against a person in authority or influence is harder. Reports are encouraged by treating them seriously, using agreed channels such as HSRs, discussing hazards at team meetings, offering informal, formal, anonymous and confidential routes, making clear victimisation will not be tolerated, training supervisors, contact persons and HSRs, and acting decisively.