Australia Model Code of Practice: Managing Psychosocial Hazards at Work 3.2a: 3.2 Identify all reasonably foreseeable hazards by consulting workers and using surveys and tools

The PCBU must identify all reasonably foreseeable psychosocial hazards arising from its work, including less common but serious ones such as sexual or physical assault, and must consult workers and any HSRs when doing so. Workers may describe exposure in different terms, for example feeling burnt out, scared of an aggressive person, humiliated, angry at unfair policy, confused about role or traumatised, so consultation should look for the underlying cause and give workers information to recognise hazards. Surveys can gather information from workers, HSRs, supervisors and managers, and suit situations needing anonymity, dispersed workers, large numbers, time to reflect or barriers to other methods, but must not replace agreed consultation procedures unless workers agree. Medium to large businesses, especially with high psychosocial risk, should consider a validated psychosocial risk assessment process.