A publicly available policy on the website explains how customers affected by family violence are supported. Staff likely to handle interpreter-assisted communications are trained for it. The website carries an easy-to-find link to interpreting services, teletypewriter services, translated product information, other information for people with language barriers, and support aimed at culturally and linguistically diverse people, Aboriginal and Torres Strait Islander communities, and people who may struggle to understand health matters.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.