Vendor Management

Outsourcing Policy

An outsourcing policy template governing the security and risk management of outsourced services and operations.

14-18 pages|Updated 2026-02-15|2 frameworks

What's Included

1. Purpose & Scope

Defines scope of outsourcing governance.

2. Outsourcing Risk Assessment

Outlines risk assessment for outsourcing decisions.

3. Vendor Selection

Defines selection criteria and evaluation process.

4. Contract Requirements

Specifies mandatory contractual provisions.

5. Service Level Management

Establishes SLA monitoring and management.

6. Performance Monitoring

Defines ongoing performance and risk monitoring.

7. Transition & Exit

Outlines transition planning and exit strategies.

Frequently Asked Questions

What should a outsourcing policy include?

A comprehensive outsourcing policy should include purpose & scope, outsourcing risk assessment, vendor selection, contract requirements, and more. This template covers 7 key sections aligned to ISO 27001, APRA CPS 234 requirements.

Which frameworks require a vendor management policy?

Major frameworks requiring vendor management policies include ISO 27001, APRA CPS 234. This template maps directly to their control requirements, making it easier to demonstrate compliance across multiple standards.

How often should a outsourcing policy be reviewed?

Best practice is to review your outsourcing policy at least annually, or whenever significant changes occur in your organisation, technology environment, or regulatory landscape. Most frameworks including ISO 27001 and NIST CSF require documented policy review cycles.

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