Principles for Doing Business at Lloyd's
Principle 10: Governance, Risk Management and Reporting – Principles for Doing Business at Lloyd's

Principles for Doing Business at Lloyd's P10.3: 10.3 Oversight of operational processes

The board oversees a robust operational environment by monitoring key processes against regularly reviewed indicators, considering at least: investment in processes and architecture for efficiency; whether proposed outsourcing unduly increases operational risk; staffing in normal and stressed conditions; the frequency and efficacy of interaction between functions; change management and change portfolio management; and the adequacy of business continuity and disaster recovery planning. Guidance applies at a single level.

Maintained by Gerard Blokdyk

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