PCI DSS 4.0 12.9.2: 12.9.2 TPSP support for customer information requests
Service providers only: TPSPs must support customer requests for information they need under Requirement 12.8.4 and Requirement 12.8.5, supplying, on request: PCI DSS compliance status information (12.8.4); and information on which requirements are the TPSP's responsibility, which are the customer's, and any shared responsibilities (12.8.5), for every service that meets a requirement for customers or can influence how well the cardholder data or sensitive authentication data of customers is protected. Applicability: applies only when the assessed entity is a service provider. Customized approach objective: TPSPs supply information as needed to back customers' compliance efforts.
This control maps to 24 controls across 14 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.
NIST-CSF-GV.SC-05 Requirements to address cybersecurity risks in supply chains are established, prioritized, and integrated into contracts and other types of agreements with suppliers and other relevant third parties
You are reading one control. How much of PCI DSS 4.0 have you already done?
PCI DSS 4.0 12.9.2 is one control. If you already hold one of the frameworks below, a reviewed crosswalk already says how much of PCI DSS 4.0 your existing evidence covers. Hold ISO 27001:2022 and 139 of 280 PCI DSS 4.0 controls already carry evidence.
Each report names every control your existing framework evidences, every one it does not, the reasoning behind each claim, and the claims that were argued against and rejected. 415 were rejected on the ISO 27001:2022 pair alone.