PCI DSS 4.0
Req 12: Information Security Policies

PCI DSS 4.0 12.6.3.1: 12.6.3.1 Awareness training covers phishing and social engineering

Security awareness training must address threats and vulnerabilities that could affect cardholder data or sensitive authentication data, covering at minimum phishing (and attacks related to it) plus social engineering. Applicability: technical and automated anti-phishing controls under Requirement 5.4.1 are a separate and distinct requirement; meeting one does not satisfy the other. Objective under the customized approach: personnel understand their own human weaknesses and how attackers try to exploit them, and can obtain help and guidance when needed. Future-dated: treated as a best practice up to 31 March 2025 and mandatory since then.

Maintained by Gerard BlokdykControl text last updated

What else in your programme already covers this

This control maps to 35 controls across 19 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

CIS Controls v8 · 5 controls

  • CIS-14.1 Establish and Maintain a Security Awareness Program
  • CIS-14.2 Train Workforce Members to Recognize Social Engineering Attacks
  • CIS-14.3 Train Workforce Members on Authentication Best Practices
  • CIS-14.6 Train Workforce Members on Recognizing and Reporting Security Incidents
  • CIS-14.8 Train Workforce on the Dangers of Connecting to and Transmitting Enterprise Data Over Insecure Networks

NIST SP 800-53 Rev 5 · 4 controls

FedRAMP High · 3 controls

  • AT-2 Literacy Training and Awareness
  • AT-2(2) Insider Threat
  • AT-2(3) Social Engineering and Mining

FedRAMP Moderate · 3 controls

  • AT-2 Literacy Training and Awareness
  • AT-2(2) Insider Threat
  • AT-2(3) Social Engineering and Mining

Cloud Security Alliance Cloud Controls Matrix (CCM) v4.0.1 · 2 controls

HIPAA Security Rule · 2 controls

ISO/IEC 42001:2023 · 2 controls

NIST SP 800-66 Rev 2 · 2 controls

SOC 2 · 2 controls

  • SOC2-CC2.2 CC2.2 Internal communication of objectives and control responsibilities (COSO principle 14)
  • SOC2-CC5.1 CC5.1 Selecting control activities that mitigate risk (COSO principle 10)

ANSSI Guide d'hygiene informatique (42 mesures, v2.0) · 1 control

  • ANSSI-HYG-02 Raise User Awareness of Basic Security Practice

ASD Strategies to Mitigate Cyber Security Incidents · 1 control

C5 (Germany) · 1 control

  • C5-HR-03 Security training and awareness programme

CMMC 2.0 · 1 control

ISO 27001:2022 · 1 control

  • 6.3 Information security awareness, education and training

ISO 27002:2022 · 1 control

  • 6.3 Information security awareness, education and training

ISO 27701:2019 · 1 control

NIST Cybersecurity Framework 2.0 · 1 control

  • NIST-CSF-PR.AT-01 Personnel are provided with awareness and training so that they possess the knowledge and skills to perform general tasks with cybersecurity risks in mind

NIST SP 800-171 Rev 3 · 1 control

  • 03.02.01 Literacy Training and Awareness

NIST SP 800-172 · 1 control

  • 3.2.1e Provide Awareness Training on Advanced Persistent Threat

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in Req 12: Information Security Policies

You are reading one control. How much of PCI DSS 4.0 have you already done?

PCI DSS 4.0 12.6.3.1 is one control. If you already hold one of the frameworks below, a reviewed crosswalk already says how much of PCI DSS 4.0 your existing evidence covers. Hold ISO 27001:2022 and 139 of 280 PCI DSS 4.0 controls already carry evidence.

If you hold ISO 27001:202249.6% covered · 141 gapsIf you hold FedRAMP Moderate49.3% covered · 142 gapsIf you hold NIST SP 800-53 Rev 547.5% covered · 147 gapsIf you hold ISO 27002:202243.2% covered · 159 gapsIf you hold CIS Controls v838.2% covered · 173 gapsIf you hold Cloud Security Alliance Cloud Controls Matrix (CCM) v4.0.136.4% covered · 178 gaps

Each report names every control your existing framework evidences, every one it does not, the reasoning behind each claim, and the claims that were argued against and rejected. 415 were rejected on the ISO 27001:2022 pair alone.

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Query this from an agent

The graph holds this control, the 35 it maps to, and the evidence behind each claim, over MCP and REST.

MCP endpointAll PCI DSS 4.0 controls