Every lender must at all times bring a responsible lender's care, diligence and skill to its advertising, before entering an agreement or taking a guarantee, and in all later dealings, and must meet the specific lender responsibilities: make reasonable inquiries before the agreement (and before a material change) so as to be satisfied that the credit suits what the borrower needs and wants and that the payments can be made without substantial hardship; help the borrower (and guarantor) decide on an informed basis and understand what the agreement fully entails, through advertising that meets the regulations and does not mislead, deceive or confuse, through plainly worded terms that are clear, concise and intelligible, and by explaining the key features; assist with informed decisions in subsequent dealings; deal with the borrower and their property reasonably and ethically, including during default, hardship and repossession; take care over credit-related insurance; and keep every legal obligation the lender owes the borrower under this Act and other enactments.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.