New Zealand Credit Contracts and Consumer Finance Act 2003
Part 2: Consumer credit contracts (disclosure, cancellation, interest, fees, high-cost credit, payments, hardship) – New Zealand Credit Contracts and Consumer Finance Act 2003

New Zealand Credit Contracts and Consumer Finance Act 2003 26B: Disclose dispute resolution scheme and financial mentoring information at hardship, arrears, decline and complaint points

What does 26B require?

A creditor must disclose information about its approved dispute resolution scheme in every hardship acknowledgement notice, when it receives a written complaint about repossession or other enforcement action, and when it receives the other complaints the regulations describe; it must disclose information about financial mentoring services in the hardship acknowledgement, when a debtor is in arrears for the period the regulations set, when an application for credit is declined and at the other points the regulations prescribe, in the form the regulations require.

Maintained by Gerard Blokdyk

Other controls in Part 2: Consumer credit contracts (disclosure, cancellation, interest, fees, high-cost credit, payments, hardship) – New Zealand Credit Contracts and Consumer Finance Act 2003

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