Kenya ICTA-8.003:2023 Cloud Computing Standard
Section 8: Cross-cutting aspects (auditability to portability) – Kenya ICTA-8.003:2023 Cloud Computing Standard

Kenya ICTA-8.003:2023 Cloud Computing Standard 8.6: Define and monitor SLA performance metrics

What does 8.6 require?

An MCDA makes sure performance metrics are defined in the SLA for every identified performance condition and monitored during operation so the service meets the SLA's performance terms; the metrics include availability, response time, transaction rate, latency, data throughput in and out, number of concurrent requests (scalability), data storage capacity, and for IaaS and PaaS the concurrent execution threads and memory available to an application and the data centre IP address pool or VLAN range capacity.

Maintained by Gerard Blokdyk

Other controls in Section 8: Cross-cutting aspects (auditability to portability) – Kenya ICTA-8.003:2023 Cloud Computing Standard

Query this from an agent

The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.