Working from home suits only some roles, typically computer-based or communications-based work, and not every individual, since it demands self-motivation, discipline, time management and tolerance of reduced social contact and family pressures; line managers should adapt how they lead and support, and many need guidance to do so. Before any incident the organisation should assess its practicality as a general strategy and for each person who could be required to use it: the individual's workspace and technical capability (IT infrastructure, broadband and telephone, access to a suitable computer, security and confidentiality of organisation and customer data); workflow management and quality checks; supervision and collaboration arrangements; communications that keep home workers engaged; health and safety; monitoring of health and well-being and access to support; insurance cover; sustainability over time; and compliance issues. Where practical it is cost-effective, and advance planning with routine validation keeps the capability available.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.