For each internal supplier or customer acting as a supplier the organization shall develop, agree and maintain a documented agreement defining the services, service components or processes provided and the service level targets or other obligations, and shall monitor performance against those at planned intervals, acting on nonconformities; the clause separates the final paragraph of the 2011 edition's 6.1, the internal groups now being called internal suppliers, and a designated individual is optional here.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.