ISO 9004:2018
Context of an organization – ISO 9004:2018

ISO 9004:2018 table-A.3: Maturity self-assessment: 5.3 external and internal issues

What does table-A.3 require?

This table rates how the organization determines and addresses internal and external issues and the risks and opportunities they create. Level 1 practice is informal or ad hoc, while level 5 has established, implemented and maintained processes for ongoing monitoring, review and evaluation of those issues, with the resulting actions acted upon.

Maintained by Gerard Blokdyk

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The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.