ISO 45004:2024
Clause 6: Performance indicators – ISO 45004:2024

ISO 45004:2024 6.5.1a: Combine indicator types, define them clearly and choose leading indicators that matter

What does 6.5.1a require?

The different kinds of indicator available, and the way they interact and reinforce one another at the strategic, tactical and operational levels, should be considered, and indicators of more than one kind should be used to inform the organization about its OH&S performance and drive improvement forward. Clear definitions should be established of its indicators and apply them consistently so that monitoring, measurement, analysis and evaluation are effective. A leading indicator should be chosen only if it reflects how well activities that can shape future OH&S performance are performed, not activities with no bearing on it; counting people trained or audits completed is worth little unless the organization also measures whether those activities were effective and led to better OH&S results.

Maintained by Gerard Blokdyk

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