The organization shall determine what competence is needed by the people or entities working under its control whose work affects FM performance; make sure they are competent through education, training and/or experience; where relevant, act to build the competence needed, keep education, training and certifications current, and check whether those actions worked; make sure competence fits the local context that applies; keep documented information as evidence of competence; and plan for long-term requirements and future resourcing.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.