ISO 21001:2025
Clause 8: Operation – ISO 21001:2025

ISO 21001:2025 8.2.1: 8.2.1 Determining the requirements for the educational products and services

Make sure the requirements for products and services offered to learners and beneficiaries are defined, covering those the organization considers necessary through its policy and strategic plan; those from needs analysis of present and prospective learners and beneficiaries, particularly those with special needs; those arising from international demands and developments, from the labour market and from research; and any health and safety requirements that apply. The organization must be able to meet the claims it makes for its offerings. Notes describe needs analysis (prior knowledge, learning strategies, social and emotional needs, nutrition, learning rhythms) and staged determination of requirements.

Maintained by Gerard Blokdyk

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ISO 9001:2015 · 1 control

  • 8.2.2 Determining the requirements for products and services

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in Clause 8: Operation – ISO 21001:2025

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