People with records responsibilities are competent, their competence is evaluated regularly and training is designed and delivered where needed. The ongoing programme covers requirements, policies, practices, roles and responsibilities, reaches all management and personnel and anyone involved in activity that creates or manages records, develops the core competencies of records professionals, is built into existing training where possible, includes contractors, volunteers and other organisations' personnel where relevant, and is supported by senior managers.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.