Personal information identifying the complainant is available where it is needed but used within the organization only to deal with the complaint, and it is actively protected against disclosure, except with the express agreement of the customer or complainant or where a law demands it.
This control maps to 1 controls across 1 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.
Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.
The graph holds this control, the 1 it maps to, and the evidence behind each claim, over MCP and REST.