IATF 16949:2016 - Quality Management System for Automotive Production
Clause 8: Operation – IATF 16949:2016 - Quality Management System for Automotive Production

IATF 16949:2016 - Quality Management System for Automotive Production 8.7.1.6: Customer notification

What does 8.7.1.6 require?

The organization immediately notifies the customer when nonconforming product has been shipped, and the initial communication is followed by detailed documentation of the event.

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Other controls in Clause 8: Operation – IATF 16949:2016 - Quality Management System for Automotive Production

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