IATF 16949:2016 - Quality Management System for Automotive Production
Clause 8: Operation – IATF 16949:2016 - Quality Management System for Automotive Production

IATF 16949:2016 - Quality Management System for Automotive Production 8.2.1.1: 8.2.1.1 Customer Communication - Supplemental

Communication with the customer, whether written or spoken, uses the language agreed with that customer. The organization is able to exchange the information required, including data in the computer language and format the customer specifies, for example CAD data and electronic data interchange.

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