FSSC 22000 - Food Safety System Certification FSSC-Recall-Withdrawal-Crisis-Mgmt: Product Recall, Withdrawal and Crisis Management

FSSC 22000 product recall + withdrawal + crisis management. PRODUCT WITHDRAWAL = removal of product from the distribution chain BEFORE customer purchase; PRODUCT RECALL = removal AFTER customer purchase + can include public-facing recall notifications. REQUIREMENTS: (a) DOCUMENTED RECALL PROCEDURE specifying responsibilities + decision criteria + communication + retrieval + disposal + customer notification + regulator notification; (b) RECALL TEAM with defined roles (executive + quality + technical + legal + communications + customer service + logistics); (c) MOCK RECALL EXERCISES at least ANNUALLY (FSSC + GFSI requirement) + after major changes; (d) TRACEABILITY SYSTEM enabling rapid identification of affected products + ingredients + batches + customers (forward + backward traceability per ISO 22000 Cl. 8.3); (e) RECALL CLASSIFICATION per regulator (FDA Class I/II/III + EU equivalent); (f) REGULATOR NOTIFICATION per applicable food authority (FDA + USDA-FSIS + FSA + ANSES + FSAI + FSANZ + national authority); (g) CUSTOMER NOTIFICATION to retail + wholesale + foodservice + direct-to-consumer; (h) PUBLIC NOTIFICATION via press release + website + social media + retailer cooperation + media coordination; (i) RECORDS retention - typically 5+ years; (j) ROOT CAUSE ANALYSIS + corrective action + verification. CRISIS MANAGEMENT extends recall to include reputation + financial impact + insurance + business continuity + media + executive response.