EU General Product Safety Regulation (GPSR, Regulation 2023/988)
GPSR - Recall, Remedies and Final Provisions (Ch VIII-XI)

EU General Product Safety Regulation (GPSR, Regulation 2023/988) GPSR-Art.36_37: Recall notice template and remedies (Articles 36-37)

Article 36 mandates the use of the common Article 36 recall-notice template (Annex), which includes product identifier + photo + risk description + clear instructions to consumers + remedies offered + contact details. Article 37 sets the remedies the operator must offer free of charge: at least 2 of (repair / replacement / adequate refund) - and may include other remedies (e.g. credit). The 'adequate refund' includes acquisition price plus reasonable compensation for inconvenience.

Maintained by Gerard BlokdykVerified against the published standard Control text last updated

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