For every Category A and, where appropriate, Category B Project, the EPFI requires the client, within its ESMS, to set up effective grievance mechanisms for Affected Communities and Workers to raise, and see resolved, concerns about how the Project performs on E&S matters. The mechanisms must be scaled to the Project's risks and impacts and aim to resolve concerns quickly through a consultative process that is understandable, transparent, culturally appropriate, easy to reach, free of charge and free of retribution against whoever raised the concern; they must leave court and administrative routes open. The client tells Affected Communities and Workers about the mechanisms during Stakeholder Engagement; the UNGPs (Principles 29 and 31) give effectiveness criteria.
This control maps to 2 controls across 1 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.
Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.
The graph holds this control, the 2 it maps to, and the evidence behind each claim, over MCP and REST.