Australia NDIS Practice Standards and Quality Indicators

Module 5: Specialist disability accommodation – Australia NDIS Practice Standards and Quality Indicators

Australia NDIS Practice Standards and Quality Indicators m5-7.6: SDA tenancy management: complaints system meeting the Complaints Rules

The provider maintains a complaints management and resolution system that meets the NDIS (Complaints Management and Resolution) Rules 2018 and follows procedural fairness and natural justice.

Maintained by Gerard Blokdyk

What else in your programme already covers this

This control maps to 1 controls across 1 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

Australia NDIS Complaints Management and Resolution Rules 2018 · 1 control

s7 s 7 Implement and maintain a compliant complaints management and resolution system

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in Module 5: Specialist disability accommodation – Australia NDIS Practice Standards and Quality Indicators

Query this from an agent

The graph holds this control, the 1 it maps to, and the evidence behind each claim, over MCP and REST.

MCP endpoint All Australia NDIS Practice Standards and Quality Indicators controls