Australia NDIS Code of Conduct Rules 2018
Part 2: The NDIS Code of Conduct (section 6) – Australia NDIS Code of Conduct Rules 2018

Australia NDIS Code of Conduct Rules 2018 s6-1-e: s 6(1)(e) Promptly raise and act on concerns about quality and safety

Every Code-covered person promptly takes steps to raise and act on concerns about matters that may affect the quality and safety of supports and services provided to people with disability. Providers foster an environment where participants, families, advocates and workers feel safe to complain or report, operate effective complaints and incident processes, investigate and take disciplinary action, and cooperate with external investigations; workers report concerns through the provider or directly to the Commission.

Maintained by Gerard Blokdyk

What else in your programme already covers this

This control maps to 1 controls across 1 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

  • 165.1.abc Section 165(1)(a) to (c): complaints and feedback system and management

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in Part 2: The NDIS Code of Conduct (section 6) – Australia NDIS Code of Conduct Rules 2018

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