Australia National Principles for Child Safe Organisations (2019)
Principle 6: Child-focused complaints and concerns – Australia National Principles for Child Safe Organisations (2019)

Australia National Principles for Child Safe Organisations (2019) p6-6.3: 6.3 Complaints taken seriously and dealt with quickly and fully

Every complaint is treated seriously and dealt with promptly and thoroughly. Indicators: processes are fair to all parties, with support and information; timely feedback is given to those who raise concerns.

Maintained by Gerard Blokdyk

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  • s7-7.3 7.3 Take complaints seriously and respond promptly and thoroughly

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