Australia Model Code of Practice: Managing Psychosocial Hazards at Work 2.2: 2 Consider the work design, systems of work, environment and behaviours that shape the risk

While working through the steps, consider the things that give rise to hazards, set the level of risk or could be changed to control it: the design of work including job demands and tasks (matching work to skills, scheduling non-urgent work for quieter times); systems of work, meaning the rules, policies and procedures that organise work, which can introduce hazards or help control them; the design, layout and conditions of the workplace including entry and exit and welfare facilities, so workers can get away from aggressive customers or see when a colleague needs help; the design and conditions of workers accommodation, including privacy and security; plant, substances and structures, such as noise, dust and vibration that worsen the physical environment; workplace interactions and behaviours, where supportive leadership helps and poor culture hampers reporting; and information, training, instruction and supervision.