It is not unlawful to fail to comply with a requirement of the Standards if, and to the extent that, compliance would impose unjustifiable hardship on a person or organisation, but compliance is required to the maximum extent that does not involve such hardship. All relevant circumstances must be weighed, including additional or reduced costs and revenue, whether the service runs commercially or for a public authority, the financial position and viability of the organisation, exceptional operational, technical or geographic factors, the resources and grants reasonably available, the benefits of compliance and the detriments of non-compliance to passengers and others, heritage values and whether they are essential to the service, whether compliance could be achieved by less onerous means including equivalent access, good faith efforts, the terms and implementation of any action plan lodged with the Commission under section 64 of the Act, consultation undertaken, and where extra time is sought whether it is reasonable and what undertakings are offered. Where a substantial issue of hardship is raised, the extent to which substantially equal access is or may be provided by other means, and measures taken to ensure it, are also considered, and the term is read with due regard to the objects of the Act.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.