Top management assigns and communicates the responsibility and authority for: making sure the QMS conforms to the standard; making sure processes produce the outputs intended; reporting on QMS performance and on chances to improve; promoting customer focus across the organization; and keeping the QMS intact when changes are planned and made. Under 9100, top management names a particular member of management as management representative, holding responsibility and authority for overseeing these matters, free within the organization to act and with direct, unrestricted access to top management for settling quality issues; the role may also include dealing with outside parties.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.