Change efforts target the organizational learning system (the O-I or Model 0-1 system of inaccessible and inconsistent information, Model I theories-in-use, primary and secondary inhibiting loops, camouflage of errors and of the camouflage) and aim to build an O-II system in which views are advocated so as to invite confrontation, testing is public, group and intergroup defences and games are discussed as they arise, and underlying assumptions, norms and objectives are open to question. Argyris found that off-site workshops where people level with each other surface problems but lose their effect within about a month, because they leave the learning system that produced the problems intact.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.