APQC Process Classification Framework (PCF) Cross-Industry 7.4
12.0 Manage External Relationships – APQC Process Classification Framework (PCF) Cross-Industry 7.4

APQC Process Classification Framework (PCF) Cross-Industry 7.4 12.1: Build investor relationships (11010)

What does 12.1 require?

This process group covers the cultivation of ties with the people and institutions that provide or influence the organisation's capital. It takes in the planned development of relationships with lenders and with the analysts who track the business, alongside the ongoing communication the organisation has with its shareholders. The emphasis sits on steady, structured engagement rather than one-off contact, so that financiers and market watchers understand the organisation's position and intentions. It also covers the channels and routines used to keep owners informed of performance and major developments.

Maintained by Gerard Blokdyk

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