Optimization, up to 4 points. Builds on the basic survey with enhanced questions, pre- and post-occupancy surveys, an implemented action plan responding to results, and interviews, focus groups or observations. Parts: (a) Utilize Enhanced Survey; (b) Utilize Pre- and Post-occupancy Survey; (c) Implement Action Plan; (d) Facilitate Interviews, Focus Groups And/or Observations.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.