Victoria Child Safe Standards (2022)
Standard 7: Child-focused complaints – Victoria Child Safe Standards (2022)

Victoria Child Safe Standards (2022) s7-7.1: 7.1 Accessible, child-focused complaint handling policy

The organisation has a complaints policy that children can use and understand; it states what leaders, staff and volunteers must do, how different kinds of complaints and breaches of policy or the Code of Conduct are handled, and when they must act and report. Standard 7 is about complaint processes centred on children.

Maintained by Gerard Blokdyk

What else in your programme already covers this

This control maps to 1 controls across 1 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

  • p6-6.1 6.1 Accessible, child-focused complaint handling policy

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in Standard 7: Child-focused complaints – Victoria Child Safe Standards (2022)

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