The 7(a) Lender reviews every service and fee an Agent charged to it or the Applicant when a third party indicates the fees may be excessive or the Applicant complains, and reports apparently unreasonable or impermissible fees to SBA's Office of Credit Risk Management. Agent fees must be reasonable and customary, consistent with the Lender's non-SBA practice, documented above the SOP threshold (hourly rate and time, or percentage within the SOP caps and aggregate maximum), and never flat standard fees, contingency fees or fees for unnecessary services.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.