SA8000:2014 - Social Accountability Standard
Element 9: Management System

SA8000:2014 - Social Accountability Standard SA8000-9-8: Internal Communication, Worker Involvement, and Grievance Mechanisms

What does SA8000-9-8 require?

The organisation shall maintain confidential channels for workers to raise grievances, ensure no retaliation, and investigate and act on issues raised in a timely manner.

Maintained by Gerard BlokdykVerified against the published standard Control text last updated

What else in your programme already covers this

This control maps to 1 controls across 1 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

  • FV-GFS 10.02 FV-GFS 10.02 Workers are informed of their rights related to the standard, and there is a grievance mechanism available and implemented through which workers can file complaints confidentially and without fear of retaliation.

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in Element 9: Management System

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