NFPA 1600 - Standard on Continuity, Emergency, and Crisis Management 6.4.2: Crisis management processes: engage leadership, detect signals, analyse, declare and activate, identify issues, develop strategies, direct and support, coordinate communications

What does 6.4.2 require?

The crisis management capability is required to allocate responsibilities and set up processes to: involve senior leadership; spot any signal, symptom, incident, event or circumstance that foreshadows or could set off a crisis; analyse the situation; declare a crisis once the criteria are met, alert those responsible and activate the crisis management plans; identify the issues facing those responsible and senior leadership; work out strategies to reduce the impact of those issues; direct and support the entity's facilities, operations, employees and customers and anyone else affected; and coordinate with the crisis communication capability by giving it strategic direction, approving communication strategies and communicating with stakeholders.